Comments on: Lifelock vs TrustedID

By: Michelle

Michelle — Fri, 03 Sep 2010 17:17:38 +0000

Just an FYI. After our financial institution’s office was broken into this summer we were given 12 months of ID protection through LifeLock at no cost. I enrolled our family on-line entering my husband’s information first, then mine and lastly our childrens. I called LifeLock today as the website would only accept our e-mail address (we all use the same one) for my husband’s enrollment. I was told that for security reasons there has to be a separate e-mail address for each person and suggested we open a free one through Yahoo or another site. This would cause more work on my part and I am the only one who would check the sites for information relating to the LifeLock accounts! Explained this and again was told it was for “security” reasons. I was then told that since I am not the “primary” account holder that they could not discuss our minor children’s information with me that they would need to have my husbands “permission” as he is listed as their “guardian”! I explained that my husband is a farmer who works 7 days a week and doesn’t have a clue as to how any of this works but they stood their ground and would not discuss our childrens information. As their mother I am able to discuss them with the doctor, school, etc but not with this company. This infuriates me to no end! I looked through their website and didn’t come across anything that talked about this issue. Do all companies operate in this manner? My husband and I have talked about keeping such a service after our 12 months with this company ends and you can bet your bottom dollar that I will make sure to do my research!

By: Sid

Sid — Thu, 19 Aug 2010 11:34:07 +0000

For general protection, which you recommend? I have heard there have been issues with LifeLock. Have they been resolved. A friend is trying to get me to sign up with Pre-Paid Legal Identity Theft Shield. Do you know anything about this company?

Thanks.

By: Brandon Qureshi

Brandon Qureshi — Wed, 31 Mar 2010 19:33:01 +0000

If somebody has your Social Security number and is applying for work under it , the first step I'd take is to order a Social Security Statement to make certain your earnings history is correct. Next out of the two services you're looking at I'd recommend Lifelock Command Center over TrustedID for your situation because of the additional monitoring Command Center offers.

By: Henry

Henry — Tue, 30 Mar 2010 19:02:01 +0000

I am trying to figure out which one of these two companies (TrustedId & Lifelock) would best fit me if, someone is trying to use my Social Security to apply for a job?

By: Brandon Qureshi

Brandon Qureshi — Tue, 02 Mar 2010 19:02:02 +0000

No, both services are contract free and will offer prorated refunds.

By: Mike

Mike — Sun, 28 Feb 2010 21:32:29 +0000

Thanks for the review. I found this site very informative. Does Lifelock or TrustedID make you sign a contract?

By: Brandon Qureshi

Brandon Qureshi — Wed, 20 Jan 2010 19:01:47 +0000

Oh man, that’s terrible. Did they get your SS number or just your credit card?

As far as protection goes, it depends how your information was compromised. Lifelock’s new “Command Center” may have caught the address change in time to make a difference but that also depends. The good news is you are usually only liable for the first $50 of any fraudulent credit activity. TrustedID will also reimburse you for any lost wages you might have suffered up to $5,000.00

What you really need to be concerned with is how much information the identity thief has and be vigilant in monitoring your credit report. Can they open new accounts? Can they tamper with any existing accounts?

By: Peter K

Peter K — Mon, 18 Jan 2010 22:11:02 +0000

I just got a call from my credit card company. Someone got a hold of personal information and changed my address to somewhere in California then maxed out my Mastercard. It looks like my day will be spent on the phone to banks and credit bureaus sorting this all out. Man, this sucks.

Will either of these services have prevented this?